Disabling Autofill
Autofill is a feature used by many computer browsers that automatically enters your information, so you don’t have to fill out fields over and over again. This can sometimes cause an issue when you are creating forms on the Trust Shop website. That’s because autofill can replace your answers with incorrect info (that autofill thinks is correct). This most commonly happens with addresses, dates, billing information, and passwords.
Follow these instructions, to make sure this doesn’t happen to you.
1. Select your Operating System
Which browser are you using on your Mac?
| Safari | |
| 1. | Open your Safari browser |
| 2. | Click on Safari in the program menu and select Preferences in the dropdown menu |
| 3. | Click on the Autofill tab in the Preferences window |
| 4. | Click on each of the checkboxes next to the autofill options to deselect them, turning off the autocomplete for each option |
| Firefox | |
| 1. | Open Firefox |
| 2. | Go to Preferences |
| 3. | Select Privacy |
| 4. | From the dropdown, select Never Remember History |
| Chrome | |
| 1. | Click the Chrome menu (three dots) on the browser toolbar |
| 2. | Select Settings |
| 3. | You may see a dialog box with Passwords, Addresses, and Payment Methods |
| 4. | When you click each of those, you will see a toggle switch to turn off Auto Sign-in for Passwords and Save and Auto Fill-in for Addresses and Payment Methods |
| 5. | Note: If you don’t see the dialog box, you may need to first, scroll down and click on Advanced, after you click Settings, and then click on Autofill settings, under Passwords and forms. This will then open up the dialog box for Passwords, Addresses, and Payment Methods |
Which browser are you using on Windows?
| Internet Explorer | |
| 1. | Open Microsoft Internet Explorer |
| 2. | Click Tools and then Internet Options |
| 3. | In the Internet Options window click the Content tab |
| 4. | Click the AutoComplete button |
| 5. | Check or uncheck the options you want to have or not have AutoComplete. Below is a brief explanation of what each of the options are for: |
| 6. | Web page addresses – AutoComplete for the address typed in the address bar |
| 7. | Forms – Enable a user to fill out fields that are commonly completed such as e-mail, address, phone number, etc. |
| 8. | User names and passwords on forms – Any forms that are requiring usernames. This can be helpful for users who are frequently needing to enter their username and password. However, can also be a security risk if that computer is used or accessible by other users. |
| FireFox | |
| 1. | Click the menu button and choose Options |
| 2. | Select the Privacy panel |
| 3. | Select Firefox will: |
| 4. | Remove the checkmark from the box that says Remember search and form history |
| 5. | Click OK to close the Options window |
| 6. | Disabling form history also prevents Firefox from storing search history for the Search bar in the Navigation Toolbar |
| Chrome | |
| 1. | Click the Chrome menu (three dots) on the browser toolbar |
| 2. | Select Settings |
| 3. | Click on the Sync section |
| 4. | Click on the slider next to Autofill to turn off |
Which type of Mobile Device are you using?
| iPad | |
| 1. | Tap Settings |
| 2. | Tap Safari |
| 3. | Swipe Names and Passwords off |
| iPhone | |
| 1. | Tap Settings |
| 2. | Tap Safari |
| 3. | Select Autofill |
| 4. | Swipe Names and Passwords off |
| Android | |
| 1. | Tap on the three dot menu icon |
| 2. | Tap Settings |
| 3. | Tap Save passwords |
| 4. | Slide Save passwords off |